Our team members have extensive experience with Hilton, IHG, Marriott, and Hyatt. We are award winning leaders who thrive on providing service that others just talk about. We know how to have fun with hospitality.
Citron Hospitality Group was formed to provide individual hotel owners and investors with personalized professional guidance in all aspects of hotel operations. We are not a large management company where you will get lost in the corporate structure, but a company with a high degree of flexibility and accessibility in decision making and operational adaptability. With our combined leadership styles, we have led numerous hospitality teams to receive award winning achievements across multiple brands, while maintaining a high degree of financial performance.
Read More
Our team of skilled professionals is experienced and available to help owners achieve their goals and dreams. We are well prepared to assist, lead or create solutions in the following areas:
Hands on operational leadership. Working with our properties to optimize performance and achieve all their goals.
Teaching and working with all team members to realize their capabilities and strive to achieve the best of their abilities through training and experience.
Providing support for the ownership team to oversee the development and progress of property improvements and renovations.
Weekly strategy meeting with management to evaluate opportunities for the year to come and evaluate past performance. Daily reviews, even hourly, if necessary, to maximize property revenue opportunities.
Timely, accurate and detailed reports. Available all day, every day. Updated daily, weekly and monthly. We implement policies and procedures to protect the assets of the ownership and the staff who work at our hotels.
Relationship building between the property and the client is the basis for successful sales and marketing. Identifying all the potential clients within the sphere of influence and winning their business is the goal of every sales department. Leadership with achievable goals are established to capture the hotel market share. Our sales teams are very successful in creative ways to win the hearts and loyalties of our clients.
Citron Hospitality Group works with owners to identify and overcome operational deficiencies and create new opportunities to improve guest service, financial performance, brand compliance and owner’s profitability.
With every property, we develop a tailored annual plan specific to the owner’s financial goals and performance standards. The emphasis on marketing is to highlight the property’s natural strengths and identify all customers within the properties’ immediate circle of influence. We work together to establish realist but aggressive performance goals.